Hi! My name is Rico!
You may wonder who I am and how I work. Below you may find some of the my work experiences and how I have excelled in ANY job that is being required of me.
As a worker, I have always excelled and got myself promoted. I do not stop from striving for excellence. And I get myself what I deserve.
| From | To | Company | Title/Role | Description |
| 09/2009 | Department of Social Welfare and Development | Project Development Officer | Implementing Government Projects for the Poor. Promoted from Field Worker within 8 months | |
| 09/2006 | 06/2008 | TeleTech Customer Service Mngt. | Team Leader | Technical Support Account Team Leader. Managed 20 Agents. Coached Agents in customer handling and troubleshooting. Promoted from Technical Support Representative within 6 months |
| 01/2004 | 05/2006 | Convergys Philippines Systems | Escalations Specialist | Handled billing system for a U.S. Based mobile company. Upselling of product support. Promoted from Customer Service Representative within 6 months |
| 03/2002 | 11/2004 | Gov't Project - Department of Agrarian Reform | MIS-Administrator | Systems Analysis and Design. Database management in Monitoring and Evaluation. Designed Office Automation. Research |
| 11/1996 | 03/2001 | Zamboanga City Special Economic Zone Authority | Information Systems Analyst, Project Design and Development Research | Office Automation, Systems Analysis and Design, Database Programming. Graphics Design and Presentation Research Promoted from Computer Technician within 1 year |
